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Welcome to Upstairs Downstairs


Mark Buchanan,
Managing Director

“We are celebrating 35 years of Changing Peoples Lives as Chester’s longest family owned Kitchen & Bath boutique.”
Reasons to use us:
  • Our Talented Designers work with you to create a personalised, bespoke Kitchen and Bathroom

  • We give you the Best Price on day one – No “Fake Discounts”

  • Visit Our Showroom to See, Touch, Feel and Trust in the Quality of the products we provide.

  • We are KBSA Approved, which means your Deposit is protected and our work is that of the highest Quality.


All through the process, we felt relaxed and calm about the construction process And how our life would be affected while a new Kitchen went in, over the 3 weeks.


Mark’s design was a world apart from other quotes, we received. His advice helped us, tremendously – all thorough.

Every member of the team knew their part, it was like clockwork!

So much experience. Worth every penny!

Tony & Jean

We were given your name from a relative you had completed a small new Kitchen for.

We can’t fault the three rooms you have completed for us. We had never had any home improvements before now so we were worried! A few friends had "horror
stories" to tell us….. But no need – we found UPSTAIRS DOWNSTAIRS!

The Sheraton Kitchen design you completed – is stunning and adds so much to our daily lives, we eat-live-dine-work and entertain guests.

The 2 bathrooms you did (back-to back) are fabulous additions to our house and transformed the spaces so well…it was great to be able to see the Bathroom picture in 3D too, just like the Kitchen,
which enabled us to share your expert vision – for both rooms!
The before and after pic’s you sent made us ask – how did we live with those dreary bathrooms, for so long! Now we have showers in Both bathrooms – we didn't think was even possible!!
Your fitting teams work magic & leave no mess !!! a delight to have here!
Your company did exactly what was detailed & more!!

John & Kelly, Cheshire

Thanks ever so, for the outstanding care & attention on the new Bathroom & Kitchen recently finished – both rooms are great to be in - day to day & add so much luxury to our home!!

After finding out you did work for my sister in Anglesey…we were happy to be able to visit your showrooms. To have a chat about all our needs, at home – without any ‘sales pressure’ at all.

All the time, we got your advice about best way ahead…and we used this to get exactly what we needed…without any fuss.

A great price on day 1 – which included everything we asked for. We went to a few places…but nobody else took the time to
really see our needs – or look at the ‘bigger Picture’ the way you did – and it all helped us so much. So don’t alter the service!!
We are happy to recommend UPSTAIRS DOWNSTAIRS and the ‘fussy fitting team’ we got –who were good to have in the house.

"The Dewar Clan", North Wales



Kitchen & Bathroom Specialists

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